A big ticketed event a few minutes away on Saturday
Your usual Saturday is 11 taps. The dashboard puts the two next to each other so the night is not a surprise.
The tables that keep coming back.
A couple who eat with you twice a month are worth more than any Saturday walk-in - and you only notice they have stopped when the room feels quiet. Diners tap the tap tag when they settle up, their card sits in Apple or Google Wallet, and the sixth visit earns something worth coming back for.
First two months free. Then £39 a month. No contract. Cancel anytime.
Burford
The Copper Pot
4/6
Two more visits - a bottle on the house
Tap for your 6th visit reward
Straight to your wallet. No app.
Built for how it actually runs.
Weeknights are the gap
Saturday sells itself. The dashboard shows which regulars are one visit from a reward, so a Tuesday nudge fills covers that would sit empty - sent when you choose, only to diners who opted in.
Service has no time for admin
Diners tap the tap tag themselves when they settle up. Nothing for front of house to scan, stamp or explain - the only staff job is a four letter code at reward time.
You know faces, not frequency
You can name your regulars, but not which fortnightly table quietly became a monthly one. The drift list shows you while a friendly word still works.
Most restaurants comp a dessert and hope. TapReward shows you whether the table came back.
Fill the quiet Tuesday before it becomes the quiet week.
Restaurant weeks are lopsided - the weekend is spoken for and midweek covers sit empty. The dashboard shows which regulars are one visit from a reward, so a single nudge fills tables on the nights that need them.
Tuesday is your gap. 8 regulars are one visit from a reward - a nudge now fills covers midweek.
What we noticed
An example of the kind of thing your dashboard will say. The numbers will be yours.
£39/month
First two months free from the day you activate.
- How long does the first visit take?
- About 15 seconds on their own phone - one email address, no account, no password. Every visit after is one tap.
- Do customers need an app?
- No. The card goes into the Wallet app already on their phone.
- What do staff have to do?
- Nothing during a visit. To redeem a reward, a four letter code on any phone or tablet signed in to your dashboard. About five seconds.
- What if a tap does not work?
- Serve the customer and sort the stamp out afterwards. They can tap on the way out, or you can add it from your dashboard. No queue waits on us.
- Can people cheat free stamps?
- One tap, one stamp, once a visit, and never more than two stamps a day per customer wherever the tag is tapped from. Blocked taps are counted on your dashboard. Only a stamp you add by hand is uncapped.
- What happens if I cancel?
- Nothing gets deleted. Customers keep their cards and you keep your list.
64% more often
- Restaurant loyalty members have been found to visit 64% more often and spend 40% more per visit than non-members. The table you already know is the one with the most room to come back. Square, research with Restaurant Business
Independent research on loyalty mechanics, not TapReward results. Your own dashboard shows your own numbers. Read the studies
