For independent UK shops — coffee, hair, fitness & more

Tap in.Welcome back.

Turn first-time customers into regulars — with a loyalty card that actually tells you what’s working. It lives in their Apple & Google Wallet: no app, no paper, nothing for staff to learn. £39 a month, first month free.

One tag · Unlimited customers · No card up front · Cancel anytime

Works with Apple Wallet · Google Wallet

TapReward
DG
The Daily Grind
Stamp collected — one more for a free coffee
now
Wallet+
Current account•••• 4021
Railcard16–25
TapReward
Witney
The Daily Grind
5/6
Stamps — one more for a free coffee

Finally know if your loyalty scheme is working.

You’ll see it on your phone behind the counter, in plain English.

Live
Your repeat-customer rate, measured not guessed
Live
Who’s one visit from a reward
Live
Regulars starting to drift, caught weeks earlier
One tap
An email nudge that brings them back (opted-in only)
TapReward
7D30D90D
Customers
+21
Repeat rate
+3 pts
Redeemed
+6
Avg gap
steady
9
6
In plain English

Tuesday afternoons are your quiet gap — 9 regulars are one stamp away.

TapReward30D
Customers
+21
Repeat rate
+3 pts
In plain English

9 regulars are one stamp away — a nudge now fills Tuesday.

Most loyalty schemes give away free coffees. TapReward tells you whether those free coffees are bringing people back.

One tag on the counter — whatever the counter serves

Your brand, living next to their bank card.

Paper cards disappear. Apps get deleted. The wallet gets opened every day — and that’s where your shop now lives: name, colours, stamps, beside their bank card. Chains pay app teams millions for that spot. Yours comes in the post.

Wallet+
Current account•••• 4021
Railcard16–25
TapReward
Witney
The Daily Grind
5/6
One more — free coffee
Wallet+
Current account•••• 4021
Railcard16–25
TapReward
Swindon
Marlow & Co
3/6
Halfway to a free blow-dry
Wallet+
Current account•••• 4021
Railcard16–25
TapReward
Oxford
Forge Gym
7/10
Three more — free PT hour

Three taps from start to reward.

Step 01 — Tap

They tap the sign

A small sign with an NFC tag sits by your till. First time, they type one email address — nothing else — and the first stamp is theirs.

Step 02 — Keep

It’s in their wallet

One more tap adds your card to Apple or Google Wallet. From then on every visit is: tap, stamp, done. Nothing to remember.

Step 03 — Redeem

They read out a code

Card full? They show a 4-letter code, staff type it into the dashboard, the reward changes hands. No scanner, no extra hardware.

Live before your next rush.

01

Open the pack

Your counter sign arrives ready — the tag inside is already alive.

02

Tap it once

Enter your shop’s name and email. The tag binds to your shop for good — lose it and we post a replacement free. About a minute.

03

Put it by the till

That’s the whole setup. No engineer, no training, no Wi-Fi, no charging — one tag serves every customer you’ll ever have.

“TapReward is new, and I’d rather tell you that than show you a wall of made-up testimonials. The first month is free precisely so you can judge it on your own customer numbers instead of my word.”
JJames, founderAnswers every email himself

£39/month per location

First month free from the day you activate. No card details up front. No contract — cancel from the dashboard.

See full pricing

Common questions

No — nobody downloads anything, not your customers and not you. They tap your counter sign, enter an email once, and their stamp card goes straight into Apple Wallet or Google Wallet, which is already on their phone. After that it is just tap and go.

Nothing during a visit — the customer taps the sign themselves, so there is no button for staff to press and nothing to stamp. The only time staff touch it is redeeming a reward: the customer reads out a four-letter code and someone types it into the dashboard on a phone. That is the entire training.

Each tap produces a single-use code that expires quickly, so one tap is one stamp and a screenshot is worth nothing. On top of that it is one stamp per customer per visit — tap again and they are told they are already stamped, until the cooldown you set has passed. Your dashboard shows exactly how many repeat attempts were blocked.

Collection pauses — nothing is deleted. Your customers keep their cards and their stamp history stays exactly where it was, so if you come back you pick up where you left off. You can export your customer list as a CSV at any time, including on your way out.

The paper card has had its day.
The wallet is open.

Get your welcome packor tap the live demo first